At CEA we pride ourselves on our reputation for high-quality products, an extensive range of aftersales products, superb service and unrivalled expertise. For us, it’s not just about selling a machine it’s about supporting your business and equipment ensuring you get the best from your machines throughout their lifespan.

We are dedicated to delivering the highest level of product support to our customers. With highly trained sales, parts & service specialists you can be assured our team is dedicated to supporting you and your machine with a critical focus on:

Good parts and service support are essential elements for the smooth operation and longevity of any product, from automobiles to appliances and industrial machinery. They play a crucial role in ensuring customer satisfaction, safety, and overall cost-effectiveness. Here are some key reasons why good parts and service support are of utmost importance:

Enhanced Reliability: Reliable parts and prompt service will ensure our customers machinery continues to function at optimal capacity. This reliability is vital for industries where downtime can be costly and disruptive.

Safety: Subpar parts or inadequate service can lead to accidents or equipment failures, endangering lives. At CEA we pride ourselves on our Think Safe Act Safe policy that is promoted throughout our business and when supporting the needs of our customer base.

Longevity: High-quality parts and regular maintenance extend the lifespan of products. This, in turn, reduces the need for frequent replacements, benefiting both our customers and the wider environment.

Customer Satisfaction: We believe quality parts and responsive service contribute to customer satisfaction.

Cost-Efficiency: Genuine parts and service can save money in the long run. While they may seem more expensive upfront, they prevent costly breakdowns and reduce the total cost of ownership.

Resale Value: When products are well-maintained with genuine parts and professional service, they often have higher resale value.

Good parts and service support are vital for the reliability, safety, and longevity of products. They also contribute to customer satisfaction and cost-efficiency. With retail branches located in Auckland and Bay of Plenty, we also have a network of service outlets across New Zealand ensuring support is never far away when you need it.

Cetco Drilling Products offers a comprehensive range of high-quality solutions designed to optimize drilling efficiency and performance. From premium bentonite drilling fluids to specialized grouts and sealants, Cetco products are engineered to tackle the toughest drilling challenges. With a foundation in innovative environmental and construction technologies, Cetco, a subsidiary of AMCOL International Corporation, leverages its expertise in sodium bentonite—a versatile clay mineral ideal for hydraulic barriers—to deliver exceptional products for a wide range of industrial applications. Supported by cutting-edge research, engineering expertise, and a commitment to custom-fit solutions, Cetco is dedicated to helping you achieve your drilling objectives safely and cost-effectively. Discover the Cetco difference with CEA and experience unmatched performance and expert support.

Radius Drilling Products offers cutting-edge solutions for the most demanding drilling projects, with a full range of precision-engineered equipment and tools designed to optimise efficiency, accuracy, and safety. Founded by industry veterans who saw a need for better tools, Radius began by working directly with contractors to address common challenges in the field. Over a decade later, Radius has grown into a leading provider of the highest quality tools for HDD professionals worldwide, renowned for its innovative products and unbeatable value. By continuously collaborating with drillers, Radius ensures that its tools not only meet but exceed industry standards, making your job easier and more successful. Experience the Radius difference, where innovation drives results.

Hunting’s complete trenchless technology product range includes HIWS1 HDD Drill pipe, HXT HDD drill pipe, tooling products and conversion roadmaps. It’s not just a stick of pipe. It’s the lifeline of your next job. If it fails, you fail. That’s why Hunting pioneered the one-piece, upset-forged design around a zero-fail philosophy. From raw materials to final machining, every stick of Hunting drill pipe and tooling is built to tougher standards than any other pipe in the industry. We are dedicated to excellence and committed to customer satisfaction. Contact us for all sales, support and general queries.